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Privacy policy

When you request a free brochure and colour card, join our mailing list or buy online with Farrow & Ball you will be asked to submit some personal details. All of the customer data held at Farrow & Ball is stored in accordance with the Data Protection Act.

You will be given the opportunity to opt-in to receiving email or postal newsletters and reserve the right not to do so. At Farrow & Ball we do not share our customer lists or any other data with any third party.

In order to improve your experience when shopping on the Farrow & Ball website we use cookies. To find out more about how Farrow & Ball uses cookies, please read our Cookie Policy.

Google Analytics: Farrow & Ball use Google Analytics to measure the activity on our website. The information is depersonalised and is displayed as numbers, meaning it cannot be tracked back to individuals. This will help to protect your privacy. Using Google Analytics we can gain a stronger understanding of the online experience we offer to our customers and strive to ensure this remains at the very highest level.

Google AdWords: Farrow & Ball work with Google Adwords to deliver online advertising campaigns to help new customers discover our paint and wallpapers.

DoubleClick: Farrow & Ball work with DoubleClick (A Google company) to deliver remarketing campaigns to new and existing customers.

You can opt out of the cookie tracking here: