Careers at Farrow & Ball

Careers at Farrow & Ball

At Farrow & Ball we believe that talented people are attracted to a great brand and our accomplishments are due to the determination and efforts of our team of over 300 employees internationally.

Farrow & Ball offer career opportunities across the UK, Europe and North America covering a wide range of skills and knowledge. Our operations include both retail and trade showrooms, manufacturing, sales, marketing, IT, human resources and finance.

If you wish to be considered for a career at Farrow & Ball, please Email your CV/Resume to careers@farrow-ball.com.

Please select your required job function from the dropdown list below.

SALES

There are currently no vacancies in this area.



HUMAN RESOURCES

There are currently no vacancies in this area.



HEAD OFFICE



There are currently no vacancies in this region.

IT



Job Title: IT Operations Engineer

Reporting to: IT Operations Manager

The IT Operations Engineer is an exciting position for someone looking to put their extensive IT skills and knowledge into practice to contribute to an ever growing and developing IT system at Farrow & Ball.

The purpose of this role is to provide the business with an internal customer facing technical lead and point of escalation, working closely with a 3rd party IT service desk. The IT Operations Engineer will support all sites within the business, which may include travel throughout the whole of the EU and North America, develop & coordinate 3rd party technical designs and improvements, mentor IT Operations Analysts & Apprentices to develop their experience and skills.

The ideal candidate needs a minimum of 3 years 2nd line experience administering a Wintel environment, proven experience with VMWare, Citrix, SAN technologies, Office 365, Exchange 2010+, Cisco networking, backup and recovery, business systems architecture (ERP, CRM, BI, POS) and web technologies.

Please view specific job description below:

>> IT Operations Engineer

Job Title: IT Operations Apprentice

An exciting opportunity has arisen within the IT Department for an IT Operations Apprentice to support the team in day to day mandatory tasks across head office and the showroom network.

Reporting to the IT Operations Manager, the successful candidate will undertake a range of IT tasks which will include resolving service requests from end users, system performance checks and auditing, and deploying IT improvement projects to deliver an improved service.

We are seeking a highly motivated individual who is willing to learn, with a conscientious and determined personality. The successful candidate will be required to undertake studying towards the Level 3 Diploma in ICT Professional Competence, which will be done through distance learning.

If you know anyone who would be excited by this opportunity and looking to get their foot on the career ladder, please tell them to email their CV with covering letter to careers@farrow-ball.com

Please view specific job description below:

>> IT Apprentice

Closing Date: Friday 24th July 2015

OPERATIONS



Quality Control - Laboratory Technician
We are looking for a QC Laboratory Technician to ensure that every product produced by Farrow & Ball is manufactured to the highest quality and meets the agreed specification before despatch. To make the necessary corrections, to quarantine or escalate concerns and queries to the Quality Manager.

The ideal candidate must have an understanding of the paint manufacturing process, previous experience in a detailed and quality focused job, and some qualifications in Chemistry or Physics are highly desirable.

Please view specific job description below:

>> Quality Control Lab Technician

Job Title: Commercial Operations Manager
The purpose of this role is to manage Commercial Operations and Property through the planning and effective measurement of process and resources to support the commercial Retail and Sales teams.

The role will be integral in establishing and developing the global Farrow & Ball Showroom portfolio as well as ensuring the existing Showrooms are operating at optimum efficiency and profitability. This role will support the Commercial Director and Heads of Sales to facilitate the achievement of sales budgets and the delivery of excellence within our showrooms. A key aspect of the role will be to deliver process improvement and control within the commercial environment/channels we operate within. The key areas that this role will include will be to project manage the full property process from the point a new site is identified, through to successful Showroom opening to the agreed schedule and budget. This ideal candidate will act as project manager on Showroom design and implementation of refits. Understand, select and negotiate showroom elements to ensure a premium experience for the consumer, implemented with value for money in mind.

Please view specific job description below:

>> Commercial Operations Manager

WAREHOUSE



Job Title: Warehouse Operative

A great opportunity has arisen within the Warehouse department to join the team at Farrow and Ball.

We are seeking a self-motivated and efficient individual to work the early shift, he/she will ensure the operation will run as effectively as possible with the utmost attention to detail. The ability to ensure health and safety is adhered to at all times is essential, as well as having a great eye for detail and working well within a team.

If you wish to be part of Farrow & Ball’s multi-skilled labour force then please email your CV to careers@farrow-ball.com.

Please specify what position you are applying for in the subject of your email.

Please view specific job description below:

>> Warehouse Operative

CUSTOMER SERVICES


Would you like to be a part of a global Company with a great brand reputation who truly believes in exceptional service and considers investment in people as the norm?

At Farrow & Ball we are devoted to producing unparalleled paint and wallpaper that inspire our customers to transform their homes. Farrow & Ball are loved and appreciated throughout the world by our loyal customers. Why? Because we recognise the difference attention to detail, commitment to quality, true craftsmanship and dedication to a premium service can make.

If this is you, then take a look at our exciting vacancies - we’d love to hear from you.




Customer Service Advisor B2C (Full Time)

At Farrow & Ball we’re always looking out for people with a genuine passion and desire to offer the highest level of customer service. Your Role
Customer service is at the heart of everything we do at Farrow & Ball. Our advisors aren’t monitored on the number of calls they make nor do they don’t follow a script but are empowered to make every customer interaction personal, to offer great colour advice, expert technical knowledge and a premium service. Our advisors deal with our customers through multi-channels including email, phone and web chat ensuring our service matches our customers’ high expectations.

As part of our Business to Customer team you will truly be the voice of Farrow & Ball. From advising a loyal customer on the next stages of their redecoration project to dealing with a first time customer who has only just discovered Farrow & Ball you will be recognised as a colour and product expert. With your expertise you will be able to advise and recommend the best products based on each individual customer’s needs.

Your Reward
Our advisors receive excellent training and development including a comprehensive technical and colour training programme, sales and service training and a great company induction.

What we will be looking for in you
You will need to be enthusiastic, committed to providing excellent customer service and inquisitive about our products and the people that buy them. To do well with us, you’ll need to share these qualities and be happy to work hard as part of a team that’s constantly evolving.

To apply, please email your CV through to careers@farrow-ball.com



German and UK Service & Technical Consultant

We are looking to recruit a German and UK speaking Customer Advisor within our Customer Services department as part of the Service & Technical team. The successful applicant will need to be motivated, enthusiastic and committed to providing excellent customer service at all times. We are seeking an individual who can demonstrate strong communication skills and preferably a track record in complaint handling, together with the ability to demonstrate the use of questioning techniques to determine customer needs and build rapport with our customers. If you have a proactive approach with a friendly and professional disposition and you can adapt to evolving service improvements then please apply. Please apply to careers@farrow-ball.com

Please vew the specific job description below:

>>Service & Technical Consultant




Customer Service Advisor (B2B) 1 Full Time Role Available

Customer service is at the heart of everything we do at Farrow & Ball. Our advisors aren’t monitored on the number of calls they make nor do they follow a script but are empowered to make every customer interaction personal, to offer great colour advice, expert technical knowledge and a premium service. Our advisors deal with our customers through multi-channels including email, phone and web chat ensuring our service matches our customers’ high expectations. In our Business to Business team no two days are the same, you will be focused on building strong relationships with our stockists ensuring that they receive the highest level of service and advice.
Please vew the specific job description below:

>>Customer Services Advisor B2B

MARKETING



Creative Manager

The Creative Manager will support the Head of Creative in maintaining the quality, consistency & integrity of all visual elements of the Farrow & Ball brand, including imagery, video, publications, advertising, visual merchandising and show stands.

The Creative Manager will be the F&B brand guardian, you will support the definition, creation, development and protection of all visual elements of the F&B brand across all markets to ensure that other employees in the Creative team work to support that goal.

Please view specific job description below:

>> Creative Manager

FINANCE



There are currently no vacancies in this area.

SHOWROOMS



Henley Showroom Assistant – Part Time (working 15 hours per week)

This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing at our Henley Showroom. We are unique in our marketplace and our business is growing. We are looking for candidates who can offer proven customer service skills and are capable of delivering consistently high retailing standards. Weekend working can be required. If you are a Farrow & Ball enthusiast – or believe that you have the potential to become one –please email your CV and a covering letter to careers@farrow-ball.com

Please view specific job description below:

>> Showroom Assistant

Full Time London Floating Showroom Assistant (40 hours per week )

This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing. We are unique in our marketplace and our business is growing. We are looking for candidates who can offer proven customer service skills and are capable of delivering consistently high retailing standards. Weekend working will be required. If you are a Farrow & Ball enthusiast – or believe that you have the potential to become one –please email your CV and a covering letter to careers@farrow-ball.com

Please view specific job description below:

>> Showroom Assistant

Notting Hill Showroom Assistant - Full Time (40 hrs) and Part Time (15 hours)

This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing at our Notting Hill Showroom. We are unique in our marketplace and our business is growing. We are looking for candidates who can offer proven customer service skills and are capable of delivering consistently high retailing standards. Weekend working will be required. If you are a Farrow & Ball enthusiast – or believe that you have the potential to become one –please email your CV and a covering letter to careers@farrow-ball.com stating you interest in either the Full Time or Part Time Role

Please view specific job description below:

>> Showroom Assistant

Chelsea Showroom Assistant - Part Time (22.5 hours)

This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing at our Notting Hill Showroom. We are unique in our marketplace and our business is growing. We are looking for candidates who can offer proven customer service skills and are capable of delivering consistently high retailing standards. Weekend working will be required. If you are a Farrow & Ball enthusiast – or believe that you have the potential to become one –please email your CV and a covering letter to careers@farrow-ball.com stating you interest in either the Full Time or Part Time role.

Please view specific job description below:

>> Showroom Assistant

Wimbledon Assistant Showroom Manager (Maternity Cover)

This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing at our Wimbledon Showroom. The duties include but are not restricted to assisting the Showroom Manager in delivering the budgeted sales and profit targets and KPI’s, assisting the Showroom Manager for the day to day operations of the Showroom, driving footfall and sales volume., ensuring that the Showroom is visually merchandised to an excellent standard and that the highest levels of customer care and service are given at all times. If you are a Farrow & Ball enthusiast – or believe that you have the potential to become one –please email your CV and a covering letter to careers@farrow-ball.com

Please view specific job description below:

>> Showroom Assistant

Guildford Assistant Showroom Manager

This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing at our Guildford Showroom.

The duties include but are not restricted to assisting the Showroom Manager in delivering the budgeted sales and profit targets and KPI’s, assisting the Showroom Manager for the day to day operations of the showroom, driving footfall and sales volume, ensuring that the showroom is visually merchandised to an excellent standard and that the highest levels of customer care and service are given at all times.

If you are interested in this vacancy and feel passionate about becoming a part of the Farrow & Ball team, please email your covering letter and CV to careers@farrow-ball.com.

Please view specific job description below:

>> Assistant Showroom Manager

CURRENT VACANCIES EUROPE



Munich – Part Time Showroom Assistant (15 hours a week)
This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing at our Munich Showroom. We are unique in our marketplace and our business is growing. We are looking for candidates who can offer proven customer service skills and are capable of delivering consistently high retailing standards. If you are a Farrow & Ball enthusiast – or believe that you have the potential to become one –please email your CV and a covering letter to careers@farrow-ball.com.

Please view specific job description below:

>> Assistant Showroom Manager

Hamburg Showroom: 2 x Part Time Showroom Assistant
This is a fantastic opportunity to live out your creative potential and to be involved in the growth of the global brand Farrow & Ball by your cooperation in our new Hamburg showroom. If you have a real passion for colours and want to offer customer service at the highest level, we can offer a rewarding and challenging career in design-oriented sales. We are unique in our market and our company is growing steadily. We are looking for candidates who have experience and qualifications in customer service and can offer a competent, consistent high standard sale. The showroom will open mid-September. If you are interested in this role, please email your CV and cover letter to careers@farrow-ball.com.

Please view specific job description below:

>> Showroom Assistant

Hamburg Showroom: Assistant Showroom Manager
This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing at our new Hamburg Showroom. The duties include but are not restricted to assisting the Showroom Manager in delivering the budgeted sales and profit targets and KPI’s, assisting in the day to day operations of the showroom, driving footfall and sales volume, ensuring that the showroom is visually merchandised to an excellent standard and that the highest levels of customer care and service are given at all times. The showroom will open mid-September. If you are interested in this vacancy and feel passionate about becoming a part of the Farrow & Ball team, please email your covering letter and CV to careers@farrow-ball.com.

Please view specific job description below:

>> Assistant Showroom Manager

Hamburg Showroom: Showroom Manager
The Showroom Manager will need to deliver the budgeted sales and profit targets and KPI’s, take full responsibility for the day to day operations of the showroom, driving footfall and sales volume and ensure that the showroom is visually merchandised to an excellent standard, and that the highest levels of customer care and service are given at all times. The manager will also be responsible motivating and developing the showroom team to ensure that targets are exceeded, amongst other duties. The Showroom will open mid-September but we are looking to recruit the manager sooner. If you are interested in this vacancy, please email your CV and cover letter to careers@farrow-ball.com.

Please view specific job description below:

>> Showroom Manager

Frankfurt Showroom: Part Time Showroom Assistant
This is a fantastic opportunity to live out your creative potential and to be involved in the growth of the global brand Farrow & Ball by your cooperation in Frankfurt showroom.

If you have a real passion for colors and want to offer customer service at the highest level, we can offer a rewarding and challenging career in design-oriented sales.
We are unique in our market and our company is growing steadily. We are looking for candidates who have experience and qualifications in customer service and can offer a competent, consistent high standard sale.

Please view specific job description below:

>> Part Time Showroom Assistant

CURRENT VACANCIES NORTH AMERICA



Lead Sales Associate and Assistant Showroom Manager – Los Angeles Showroom:

This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing at our Los Angeles Showroom. We are unique in our marketplace and our business is growing. We are looking for candidates who can offer proven customer service skills and are capable of delivering consistently high retailing standards.
If you are a Farrow & Ball enthusiast – or believe that you have the potential to become one –please email your CV and a covering letter to careers@farrow-ball.com, stating which position you would be interested in based on your experience.

Please view specific job description below:

>> Lead Sales Associate


>> Assistant Showroom Manager

Upper East Side (New York) – Assistant Showroom Manager

This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing at one of our New York Showroom.
The main duties of the Assistant Showroom Manager include maintaining the day-to-day running of the Showroom in the absence of the Showroom Manager.
In terms of brand image the Assistant Showroom Manager is responsible for maintaining the Farrow & Ball image to the highest standards, ensuring the showroom is impeccable. He/she must deliver exceptional customer service, meet sales targets, take responsibility for the daily banking and reconciliation, work with the regional sales manager in developing and executing a successful marketing calendar. This is an outline of the job responsibilities, the role will also include other duties. If you are interested in this vacancy, please hand your resume and cover letter in to the showroom or email it to carees@farrow-ball.com.

Please view specific job description below:

>>Assistant Showroom Manager

Greenwich Showroom: Assistant Showroom Manager

This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand.
If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing our Greenwich Showroom.
The main duties of the Assistant Showroom Manager include maintaining the day-to-day running of the Showroom in the absence of the Showroom Manager.
In terms of brand image the Assistant Showroom Manager is responsible for maintaining the Farrow & Ball image to the highest standards, ensuring the showroom is impeccable. He/she must deliver exceptional customer service, meet sales targets, take responsibility for the daily banking and reconciliation, work with the regional sales manager in developing and executing a successful marketing calendar. This is an outline of the job responsibilities, the role will also include other duties.
If you are interested in this vacancy, please hand your resume and cover letter in to the showroom or email it to carees@farrow-ball.com.


>> Assistant Showroom Manager

CANADIAN VACANCIES



There are currently no vacancies in this region.