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tourbillon

Tourbillon

Tourbillon is taken from the Ducharne studio which created designs for some of the most famous couture houses in France from the 1920s to 1960s. The paper is composed of segmented circles which blend to give a graphic look.

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Careers at Farrow & Ball

Careers at Farrow & Ball

At Farrow & Ball we believe that talented people are attracted to a great brand and our accomplishments are due to the determination and efforts of our team of over 300 employees internationally.

Farrow & Ball offer career opportunities across the UK, Europe and North America covering a wide range of skills and knowledge. Our operations include both retail and trade showrooms, manufacturing, sales, marketing, IT, human resources and finance.

If you wish to be considered for a career at Farrow & Ball, please Email your CV/Resume to careers@farrow-ball.com.

Please select your required job function from the dropdown list below.

HUMAN RESOURCES

Job Title: HR Advisor
Reporting to: HR Business Partner

Job Purpose:
The overall purpose of the role is to provide an effective global HR support, delivering a high level of service and operational advice consistent with Company and legal requirements. The main duties and responsibilities are to provide an effective and dedicated HR advisory service, in relation to absence and health issues, conduct and capability, grievance matters, and employee relations. This role is essential in supporting managers with the effective and efficient performance of their employees, identifying and facilitating appropriate interventions through the performance management processes.

Please view specific job description below:

>> HR Advisor



Learning and Development Trainer An exciting opportunity has arisen within the Learning and Development team a Farrow & Ball to join the team as a Learning and Development Trainer. This role is a newly created role within the organisation, and will be reporting directly to the Learning and Development Manager. The key objectives for this role is to increase engagement, capability and improved levels of performance by providing people with the tools, knowledge and skills to support them in contributing towards business objectives. Secondly this role is key in assisting in the design, delivery & evaluation of a range of tailored learning solutions to be positively promoted both in day-to-day activity and through the learning that is delivered. If you are excited by this opportunity, please email your CV with covering letter careers@farrow-ball.com

Please view specific job description below:

>> Learning & Development Trainer

HEAD OFFICE





There are currently no vacancies in this area.

IT



There are currently no vacancies in this area.

OPERATIONS



Job Title: Senior Process Lab Technician
Reporting to: Quality & Process Development Manager

Job Purpose: To ensure that every product produced by Farrow & Ball is manufactured to the highest quality in the most efficient way. To investigate and recommend remedial actions when products encounter difficulties in production. To carry out project work to improve quality, production efficiencies and reduce cost in the manufacturing process. The main duties and responsibilities are to improve product quality and production efficiencies through formulation and process upgrades, working with Production Operatives, existing materials and equipment and make further recommendations where required. The role will also work with the Development Technicians to understand and help with Pilot and other scale up trials involving new raw materials formulations / processes and provide feedback for improvements where appropriate.

Please view specific job description below:

>> Senior Process Lab Technician

Job Title: Application Technician
Reporting to: Regulatory Compliance Advisor

Farrow & Ball paint represents the ultimate in depth of colour and elegance of finish, while our range of painted wallpapers is quite simply unique. Producing unrivalled colours, using only the finest ingredients, Farrow & Ball still makes paint and wallpaper by traditional methods and to original formulations. We stand apart as one of only a few manufacturers remaining which actually makes all of the paint and wallpaper sold under its name. Our edited palette of 132 unrivalled paint colours is accompanied by a comprehensive collection of hand crafted wallpapers.

Over the past ten years, Farrow & Ball showrooms have opened in select locations in London, Paris, New York and Los Angeles, amongst others, offering the perfect environment for researching and choosing colour and finish.

Summary of Main Duties and Responsibilities:
• To test product performance and provide honest information on substrate preparation, product application and expected product longevity through:
    o Validated product application and performance advice
    o Honest and consistent consumer communication
    o Information presented in a way that is understandable to the consumer
    o Up-to-date information available to consumers and sales/service teams
    o Background reports to substantiate consumer messages
    o Robust test methods based on International Standards (where possible)

• To perform competitor product benchmarking to determine our product performance globally thus supporting:
    o Marketing campaigns
    o Product development
    o Product innovation
    o Product communication

• To provide technical support for Service & Technical/Customer Services teams by investigating customer enquiries and concerns.
• To follow all Safe Systems of Work (SSOW), maintain a clean and tidy work environment and raise issues when appropriate.
• Undertake flexible working within both paint & wallpaper factories as required.
• The job holder must be prepared to work as part of a team and assist or carry out other duties during periods of high workload, sickness, holidays and emergencies.

Please view specific job description below:

>> Application Technician

Job Title: Technical Manager
Reporting to: Head of Research and Technical Development

Job Purpose:
The Technical Manager will ensure that all Farrow & Ball products are optimized for performance and provide Customers with Value for Money in all markets. Work with other Departments to ensure technical performance is communicated appropriately. Investigate and identify raw materials and formulation changes that improve Quality, reduce Risk and control Cost. Ensure that Farrow & Ball products meet or exceeds Chemical Legislation in all Markets.

Some key responsibilities of the role are to enhance products, improving quality and value for money and retain or improve our benchmarking position through formulation development. This role will also need to work with the Product Innovation Steering group, identifying opportunities and developing new products.

Please view specific job description below:

>> Technical Manager

Wallpaper Operatives

A great opportunity has arisen for 2 Wallpaper Operatives to join the Wallpaper production department. We are seeking self-motivated and efficient individuals who will ensure the operation will run as efficient as possible with the utmost attention to detail. We are looking for flexibility to work extra hours when needed and to be flexible within the role to meet daily requirements. The ability to ensure health and safety is adhered to at all times is essential. The successful candidates will possess previous experience of working within a manufacturing environment, experience of working within Wallpaper or a print environment, and previous experience of working with machinery. If you wish to be part of Farrow & Ball’s multi-skilled labour force then please apply.

Please view specific job description below:

>> Wallpaper Operatives

WAREHOUSE



There are currently no vacancies in this area.

CUSTOMER SERVICES



Would you like to be a part of a global Company with a great brand reputation who truly believes in exceptional service and considers investment in people as the norm?

At Farrow & Ball we are devoted to producing unparalleled paint and wallpaper that inspire our customers to transform their homes. Farrow & Ball are loved and appreciated throughout the world by our loyal customers. Why? Because we recognise the difference attention to detail, commitment to quality, true craftsmanship and dedication to a premium service can make.

We are looking for passionate, motivated people to join and grow with our Customer Service Management team and be able to represent our unique personality. Someone who instinctively knows what outstanding service is all about and can motivate, develop and manage at a team and individual level so our people feel valued, part of something special and enjoy coming to work.

If this is you, then take a look at our exciting vacancy - we’d love to hear from you.







German and UK Service & Technical Consultant

We are looking to recruit a German and UK speaking Customer Advisor within our Customer Services department as part of the Service & Technical team. The successful applicant will need to be motivated, enthusiastic and committed to providing excellent customer service at all times. We are seeking an individual who can demonstrate strong communication skills and preferably a track record in complaint handling, together with the ability to demonstrate the use of questioning techniques to determine customer needs and build rapport with our customers. If you have a proactive approach with a friendly and professional disposition and you can adapt to evolving service improvements then please apply. Please apply to careers@farrow-ball.com

Please vew the specific job description below:

>>Service & Technical Consultant




UK Speaking Business to Business (B2B) Consultant

We are looking to recruit a Customer Advisor within our Customer Services department as part of the B2B team. The successful applicant will need to be motivated, enthusiastic and committed to providing excellent customer service at all times. We are seeking an individual who can demonstrate strong communication skills and preferably a track record in driving sales, together with the ability to demonstrate the use of questioning techniques to determine customer needs and build rapport with our customers. If you have a proactive approach with a friendly and professional disposition and you can adapt to evolving service improvements then please apply - careers@farrow-ball.com

Please vew the specific job description below:

>>B2B Consultant




Team Manager- Customer Services

As a Team Manager, the desire to provide an outstanding customer experience will come naturally to you and that’s exactly what we’d like you to coach, support and motivate your team to provide too.

Experienced in Customer Service, you’ll be a motivated and energised leader, with the ability to bring out the best in people. You’ll be experienced in tailoring coaching and development, driving improvements to achieve business excellence, and putting employee engagement at the centre of all you do so individuals feel part of a team yet individually recognised. You will have the ability to manage performance that reflects a premium brand.

You will be able to build great relationships and network across the organisation. Being a team player will come naturally and everything we do will be about the customer. You will be known for your high standards and quality, with an eye for detail. Planning and organising to ensure consistent delivery of service with excellent communication skills.

If you want to know about the role, company or who we are as a company please get in touch.

If you are looking for the next step in your career in role that will enable you to develop your management and leadership skills in a growing global company then please apply.

Please vew the specific job description below:

>>Team Manager

Logistics Analyst

Would you like to be a part of a global Company with a great brand reputation who truly believes in exceptional service and considers investment in people as the norm? At Farrow & Ball we are devoted to producing unparalleled paint and wallpaper that inspire our customers to transform their homes. Farrow & Ball are loved and appreciated throughout the world by our loyal customers. Why? Because we recognize the difference attention to detail, commitment to quality, true craftsmanship and dedication to a premium service can make. We are looking for passionate, motivated people to join and grow with our business and be able to represent our unique personality. Someone who instinctively knows what it takes to improve what we do by understanding and working with data to identify and articulate business opportunities. If this is you, then take a look at our exciting vacancy - we’d love to hear from you.

Do you have an eye for detail, a love for all things data, and an inquisitive mind that questions the status quo so we can achieve excellence? Yes, then we have a great opportunity for either an experienced Analyst, looking to further their career, or a recent graduate with a Maths / Statistics / Numerical degree. You will be a member of the Service Improvement team within Customer Services, providing data and insight that is accurate, easy to understand, focused on continuous improvement and can be easily articulated into a practical business opportunity. You will be a natural communicator at all levels both within the business and across our carrier network, be self-motivated and enjoy being a member of a great team.

Please vew the specific job description below:

>> Logistics Analyst


French and UK Speaking Business to Business (B2B) Consultant

Are you motivated and enthusiastic? If the answer is yes then read on. You’ll assist with placing stockist orders and be able to help with their email and telephone queries. You’ll be an excellent communicator who is able to build strong relationships, make each conversation special and engage our stockists so they feel part of the Farrow and Ball team.

Please view specific job description below:

>> Customer Advisor B2B - French Speaker


French and UK speaking Service & Technical Consultant

Are you a natural problem solver with exceptional verbal and written skills? Yes, then come and talk to us. You’ll be in a varied role dealing with a range of activity from product advice to case management. We are looking for people who can deliver an outstanding customer service going that extra mile for each and every customer so they go away feeling delighted and come back to us again and again.

Please view specific job description below:

>> Customer Advisor S&T

MARKETING



Trade Marketing Executive (Stockist) A great opportunity has arisen within the Marketing Department for a Trade Marketing Executive. The purpose of the role will be to work closely with the sales teams to drive sales growth by optimising trade marketing plans through targeted activity and initiatives for all global stockists and trade book holders. You will provide general marketing tools to allow our global sales teams to drive sales performance and brand awareness. If you are interested in this position, or would like to recommend a friend, please email your CV with covering letter to careers@farrow-ball.com.

Please view specific job description below:

Trade Marketing Executive

Senior Communications Executive

Farrow & Ball are devoted to producing unparalleled paints and wallpapers that transform homes around the world. We are paint perfectionists, creating unmatched paint colours using only the finest ingredients and age-old methods which have withstood the test of time. John Farrow, and fellow paint pioneer Richard Ball first founded the company in 1946. Today, our quest to create unmatchable products continues. Over the years we have grown our range of paint finishes, and we’ve added wallpapers to our portfolio, but we’ve never forgotten our past. We have over fifty showrooms around the world, but every batch of paint or wallpaper, however large or small, is still made in our factory in Dorset, England.

As part of our continued growth we now require a Senior Communications Executive to make a key contribution to the global PR strategy. Reporting to the Communications Manager your main responsibilities will be Management of the US PR agency, setting objectives, writing reports and evaluating communications activities. The successful candidate will be tasked to create a strategy for increasing our brand awareness in Ireland and Canada, hold one to one press briefings and develop media partnership opportunities. Within the UK market you'll be working closely with the Senior Online Communications Executive and UK online media companies to develop and maximise the effectiveness of our online presence.

This is a senior position within this well respected, long established company. The successful candidate will be expected to apply their own skills and will be given the freedom to implement their own ideas to meet the objectives of the role.

Please view specific job description below:

Senior Communications Executive

FINANCE



There are currently no vacancies in this area.

SHOWROOMS



ASSISTANT SHOWROOM MANAGER (London) Blackheath

If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing at our Blackheath Showroom. You will need to demonstrate:

  • Great communication skills
  • Excellent organisational ability
  • You are a team player
  • Leadership experience
  • A proven sales and customer satisfaction record
  • Determination and drive for results
  • Effective organisational and planning skills
  • Diligence and conscientiousness
  • Analytical thinking with strong numerical abilities
  • Your ability to adapt and responsiveness to change
  • Previous retail experience

If you are interested in this position or would like to recommend a friend, please email your CV and a covering letter to careers@farrow-ball.com

Please view specific job description below:

>> Assistant Showroom Manager

ASSISTANT SHOWROOM MANAGER – HENLEY

This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing at our Henley Showroom. We are unique in our marketplace and our business is growing. We are looking for candidates who can offer proven customer service, management and commercial skills and are capable of leading the showroom team to deliver consistently high retailing standards. Weekend working will be required.

If you are a Farrow & Ball enthusiast – or believe that you have the potential to become one –please email your CV and a covering letter to careers@farrow-ball.com

Please view specific job description below:

>> Assistant Showroom Manager

Showroom Assistant (London) Hampstead

This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing at our Hampstead Showroom. We are unique in our marketplace and our business is growing. We are looking for candidates who can offer proven customer service skills and are capable of delivering consistently high retailing standards. Weekend working will be required. If you are a Farrow & Ball enthusiast – or believe that you have the potential to become one –please email your CV and a covering letter to careers@farrow-ball.com

Please view specific job description below:

>> Showroom Assistant

Richmond Showroom Assistant – Part Time

Working 3 hours per day over 5 days. This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing at our Richmond Showroom. We are unique in our marketplace and our business is growing. We are looking for candidates who can offer proven customer service skills and are capable of delivering consistently high retailing standards. If you are interested or would like to recommend a friend, please email your CV and a covering letter to careers@farrow-ball.com.

Please view specific job description below:

>> Showroom Assistant

CURRENT VACANCIES EUROPE



Sales Manager – North Germany

This is an exciting opportunity to take a dynamic and varied role with the world’s best brand in paint and wallpaper.

Reporting to the Country Manager Germany, your role will be to prospect, manage and develop independent stockists and book holders in the north of Germany. You will provide merchandising and training support, and an effective communications link to stockists and book holders.

You will be responsible for calling on existing accounts and driving achievement of sales plans, lead generation and development of new accounts.

You will be able to demonstrate excellent commercial knowledge and understanding of the market place and have the ability to build relationships. You will be a strong communicator, able to present to all levels to varied audiences with fluent in written and spoken German and English.

If you are excited by this opportunity, please email your CV with covering letter careers@farrow-ball.com

Please view specific job description below:

>> Sales Manager (North Germany)

Munich Store: Showroom Assistant Manager
This is a  fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand at our new store opening in Munich. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing. We are unique in our marketplace and our business is growing. We are looking for candidates who can offer proven customer service skills and are capable of delivering consistently high retailing standards.

Please view specific job description below:

>> Assistant Showroom Manager

Frankfurt Store: Part Time Showroom Assistant
This is a fantastic opportunity to live out your creative potential and to be involved in the growth of the global brand Farrow & Ball by your cooperation in Frankfurt showroom.

If you have a real passion for colors and want to offer customer service at the highest level, we can offer a rewarding and challenging career in design-oriented sales.
We are unique in our market and our company is growing steadily. We are looking for candidates who have experience and qualifications in customer service and can offer a competent, consistent high standard sale.

Please view specific job description below:

>> Part Time Showroom Assistant

CURRENT VACANCIES NORTH AMERICA



Los Angeles Showroom: Part Time Showroom Assistant

This is a fantastic opportunity to utilise your sales expertise and release your creative potential and grow our global luxury paint and wallpaper brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in our Los Angeles Showroom.

We are unique in our marketplace and our business is growing. We are looking for candidates who can offer proven sales and customer service skills and are capable of delivering consistently high retailing standards. Weekend working and manual handling will be required.

If you are a Farrow & Ball enthusiast – or believe that you have the potential to become one please email your resume and a covering letter to careers@farrow-ball.com or hand your resume in at the Showroom.

Please view specific job description below:

>> Part Time Showroom Assistant

Upper West Side Showroom, New York: Assistant Showroom Manager

This is a fantastic opportunity to utilise your sales management expertise and release your creative potential and grow our global luxury paint and wallpaper brand.
If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in our Upper West Side Showroom.

We are unique in our marketplace and our business is growing. We are looking for candidates who can offer proven management, sales and customer service skills and are capable of delivering consistently high retailing standards whilst motivating a team to deliver the same. Weekend working and manual handling will be required.


>> Assistant Showroom Manager

Boston Showroom: Showroom Manager

This is a fantastic opportunity to utilise your sales management expertise and release your creative potential and grow our global luxury paint and wallpaper brand.

If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in our Boston Showroom
We are unique in our marketplace and our business is growing. We are looking for candidates who can offer proven management, sales and customer service skills and are capable of delivering consistently high retailing standards whilst motivating a team to deliver the same. Weekend working and manual handling will be required.

If you are a Farrow & Ball enthusiast – or believe that you have the potential to become one please email your resume and a covering letter to careers@farrow-ball.com or hand your resume in at the Showroom.

>> Showroom Manager

CANADIAN VACANCIES



There are currently no vacancies in this region.