Careers at Farrow & Ball

Careers at Farrow & Ball

At Farrow & Ball we believe that talented people are attracted to a great brand and our accomplishments are due to the determination and efforts of our team of over 300 employees internationally.

Farrow & Ball offer career opportunities across the UK, Europe and North America covering a wide range of skills and knowledge. Our operations include both retail and trade showrooms, manufacturing, sales, marketing, IT, human resources and finance.

If you wish to be considered for a career at Farrow & Ball, please Email your CV/Resume to careers@farrow-ball.com.

Please select your required job function from the dropdown list below.

SALES



There are currently no vacancies in this area.



HUMAN RESOURCES



There are currently no vacancies in this area.



HEAD OFFICE



There are currently no vacancies in this region.

IT



Job Title: IT Operations Engineer

Reporting to: IT Operations Manager

The IT Operations Engineer is an exciting position for someone looking to put their extensive IT skills and knowledge into practice to contribute to an ever growing and developing IT system at Farrow & Ball.

The purpose of this role is to provide the business with an internal customer facing technical lead and point of escalation, working closely with a 3rd party IT service desk. The IT Operations Engineer will support all sites within the business, which may include travel throughout the whole of the EU and North America, develop & coordinate 3rd party technical designs and improvements, mentor IT Operations Analysts & Apprentices to develop their experience and skills.

The ideal candidate needs a minimum of 3 years 2nd line experience administering a Wintel environment, proven experience with VMWare, Citrix, SAN technologies, Office 365, Exchange 2010+, Cisco networking, backup and recovery, business systems architecture (ERP, CRM, BI, POS) and web technologies.

Please view specific job description below:

>> IT Operations Engineer

Job Title: IT Operations Apprentice

An exciting opportunity has arisen within the IT Department for an IT Operations Apprentice to support the team in day to day mandatory tasks across head office and the showroom network.

Reporting to the IT Operations Manager, the successful candidate will undertake a range of IT tasks which will include resolving service requests from end users, system performance checks and auditing, and deploying IT improvement projects to deliver an improved service.

We are seeking a highly motivated individual who is willing to learn, with a conscientious and determined personality. The successful candidate will be required to undertake studying towards the Level 3 Diploma in ICT Professional Competence, which will be done through distance learning.

If you know anyone who would be excited by this opportunity and looking to get their foot on the career ladder, please tell them to email their CV with covering letter to careers@farrow-ball.com

Please view specific job description below:

>> IT Apprentice

OPERATIONS




Lead Mezzanine Operative – Full Time

A great opportunity has arisen within the Paint Department to join the team at Farrow and Ball. We are seeking a self-motivated and efficient individual, who will ensure the operation will run as effectively as possible with the utmost attention to detail. The ability to ensure health and safety is adhered to at all times is essential, as well as having a great eye for detail and works well within a team. The Lead Mezzanine Operator will be responsible for the Mezzanine team and will work closely with the Assistant Manager in ensuring production schedules are achieved. The Lead Operator will be responsible for day to day quality, training, daily maintenance, first line resolution of problems and ensuring appropriate staffing levels are in place at all times. The Lead Operator will also provide the crucial link between the operatives and management team. If you wish to be part of Farrow & Ball’s multi-skilled labour force then please email your CV to careers@farrow-ball.com

For more information on the role, please find attached job description below.

>>Lead Mezzanine Operative-Full Time


Quality Control - Laboratory Technician
We are looking for a QC Laboratory Technician to ensure that every product produced by Farrow & Ball is manufactured to the highest quality and meets the agreed specification before despatch. To make the necessary corrections, to quarantine or escalate concerns and queries to the Quality Manager.

The ideal candidate must have an understanding of the paint manufacturing process, previous experience in a detailed and quality focused job, and some qualifications in Chemistry or Physics are highly desirable.

Please view specific job description below:

>> Quality Control Lab Technician


Commercial Operations Manager
The purpose of this role is to manage Commercial Operations and Property through the planning and effective measurement of process and resources to support the commercial Retail and Sales teams.

The role will be integral in establishing and developing the global Farrow & Ball Showroom portfolio as well as ensuring the existing Showrooms are operating at optimum efficiency and profitability. This role will support the Commercial Director and Heads of Sales to facilitate the achievement of sales budgets and the delivery of excellence within our showrooms. A key aspect of the role will be to deliver process improvement and control within the commercial environment/channels we operate within. The key areas that this role will include will be to project manage the full property process from the point a new site is identified, through to successful Showroom opening to the agreed schedule and budget. This ideal candidate will act as project manager on Showroom design and implementation of refits. Understand, select and negotiate showroom elements to ensure a premium experience for the consumer, implemented with value for money in mind.

Please view specific job description below:

>> Commercial Operations Manager

WAREHOUSE



There are currently no vacancies in this area.

CUSTOMER SERVICES



Would you like to be a part of a global Company with a great brand reputation who truly believes in exceptional service and considers investment in people as the norm?

At Farrow & Ball we are devoted to producing unparalleled paint and wallpaper that inspire our customers to transform their homes. Farrow & Ball are loved and appreciated throughout the world by our loyal customers. Why? Because we recognise the difference attention to detail, commitment to quality, true craftsmanship and dedication to a premium service can make.

If this is you, then take a look at our exciting vacancies - we’d love to hear from you.




Customer Service Advisor (B2C) – Full Time

Customer service is at the heart of everything we do at Farrow & Ball. Our advisors aren’t monitored on the number of calls they make nor do they follow a script but are empowered to make every customer interaction personal, to offer great colour advice, expert technical knowledge and a premium service. As part of our Business to Customer team you will truly be the voice of Farrow & Ball. From advising a loyal customer on the next stages of their redecoration project to dealing with a first time customer who has only just discovered Farrow & Ball you will be recognised as a colour and product expert. With your expertise you will be able to advise and recommend the best products based on each individual customer’s needs. If you wish to be join Farrow & Ball then please email your CV to careers@farrow-ball.com

Please view the specific job description below:

>>Customer Service Advisor (B2C) – Full Time

French Speaking Customer Service Advisor (B2B) – Full Time

Customer service is at the heart of everything we do at Farrow & Ball. Our advisors aren’t monitored on the number of calls they make nor do they follow a script but are empowered to make every customer interaction personal, to offer great colour advice, expert technical knowledge and a premium service. Our advisors deal with our customers through multi-channels including email, phone and web chat ensuring our service matches our customers’ high expectations. In our Business to Business team no two days are the same, you will be focused on building strong relationships with our stockists ensuring that they receive the highest level of service and advice. Please view job description below.

If you are interested in this role, please email your cover letter and CV to careers@farrow-ball.com.

>> French Speaking Customer Service Advisor (B2B) – Full Time

MARKETING



Communications Executive

Working in a fast paced marketing department in the Communications team, the Communications Executive should build and maintain strong relationships with national and regional media contacts and the relevant PR agencies, to maximise positive media coverage and optimise advertising investment for the Farrow & Ball brand. The Communications Executive will have specific responsibility for managing the German and Dutch PR agencies, as well as developing PR in Southern UK. The Communications Executive should develop a deep understanding of the Farrow & Ball consumer, brand performance and opportunities within the named markets, helping to co-ordinate the overall marketing activity plan with specific focus on online and offline PR coverage, consumer and press events, as well internal communications activity.

If you are interested in this role, please email your cover letter and CV to careers@farrow-ball.com.

>> Communications Executive

CRM Marketing Analyst

Working within a fast paced marketing department, and reporting to the Consumer Marketing Manager, this consumer centric role is responsible for managing large amounts of consumer data in order to: analyse behavioural trends, build segmentation dashboards, deliver insights and recommendations to drive consumer experience and engagement, implement the global, multi-channel customer contact strategy and support our global marketing activity programme. As a consumer champion, this role will be a key member of our in-house CRM implementation project and launch programme, ensuring that marketing requirements are developed and delivered within the scope of the project.

If you are interested in this role, please email your cover letter and CV to careers@farrow-ball.com.

>> CRM Marketing Analyst

2 x Channel Marketing Co-ordinator

Working within a fast paced Channel Marketing department, and reporting to the Channel Marketing Manager. This is an exciting opportunity to focus on bringing the Farrow & Ball brand to life in store, delivering a premium level of execution and outstanding customer experience. The right candidate will do this by supporting the UK & European showrooms and Channel Marketing Executive to drive footfall to stores and increasing conversion at point of purchase. You will be the crucial interface between the sales and marketing teams to ensure the Farrow & Ball brand is represented to the highest standards, deliver excellent communication and timely fulfilment of all marketing activity across the channel, ensuring strong business results and ROI. Please take a look at our job description for more information or get in touch if you have any questions.

If you are interested in this role, please email your cover letter and CV to careers@farrow-ball.com.

>> Channel Marketing Co-ordinator

Channel Marketing Executive

Working within a fast paced Channel Marketing department, and reporting to the Channel Marketing Manager. This is an exciting opportunity to develop and implement the Channel Marketing plans, focused on bringing the Farrow & Ball brand to life within the third party channels, delivering a premium level of execution and outstanding customer experience. The right candidate will do this by working alongside the UK and European Sales Teams to drive footfall to store and increasing conversion at point of purchase. You will be the crucial interface between the sales and marketing teams to ensure the Farrow & Ball brand is represented to the highest standards, deliver excellent communication and timely fulfilment of all marketing activity across the third party channels, ensuring strong business results and ROI. Please have a look at our job description for more information or get in touch if you have any questions.

If you are interested in this role, please email your cover letter and CV to careers@farrow-ball.com.

>> Channel Marketing Executive

Creative Services Manager

The Creative Services Manager will initiate, develop and subsequently manage the creative process, the F&B creative team and relevant external agency’s output. A combination of studio manager, traffic manager and account manager this role requires excellent communication and organisation skills in order to translate and develop project briefs and ensure they are scheduled and delivered on time, in budget and within brand guidelines.

If you require further information or would like to apply for this role, please email your cover letter and CV to careers@farrow-ball.com.

Please view specific job description below:

>> Creative Services Manager

FINANCE



Purchase Ledger Assistant

The Purchase Ledger Assistant will be supporting the Purchase Ledger Supervisor responding to both internal and external queries about supplier invoices and accounts, he/she will also assist in duties related to Month end activities, and the processing of scheduled payment runs and ad hoc payment amongst other responsibilities.
If you are interested in this role, please email your CV and cover letter to careers@farrow-ball.com.


Please view specific job description below:

>> Purchase Ledger Assistant

SHOWROOMS



Showroom Manager - Esher Showroom (opening soon)

This is a fantastic opportunity to release your management potential and grow our global luxury brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career at our Sunningdale Showroom. The showroom Manager’s duties include delivering the budgeted sales and profit targets and KPI’s, taking full responsibility for the day to day operations of the showroom, driving footfall and sales volume, ensuring the showroom is visually merchandised to an excellent standard, and that the highest levels of customer care and service are given at all times and also manage, motivate and develop the Showroom team to ensure that targets are exceeded.
If you are interested in this role, please email your cover letter and CV to careers@farrow-ball.com

Please view specific job description below:

>> Esher Showroom Manager

Sunningdale Showroom Manager

This is a fantastic opportunity to release your management potential and grow our global luxury brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career at our Sunningdale Showroom. The showroom Manager’s duties include delivering the budgeted sales and profit targets and KPI’s, taking full responsibility for the day to day operations of the showroom, driving footfall and sales volume, ensuring the showroom is visually merchandised to an excellent standard, and that the highest levels of customer care and service are given at all times and also manage, motivate and develop the Showroom team to ensure that targets are exceeded.
If you are interested in this role, please email your cover letter and CV to careers@farrow-ball.com

Please view specific job description below:

>> Sunningdale Showroom Manager

Islington Showroom Manager

This is a fantastic opportunity to release your management potential and grow our global luxury brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career at our Islington Showroom. The showroom Manager’s duties include delivering the budgeted sales and profit targets and KPI’s, taking full responsibility for the day to day operations of the showroom, driving footfall and sales volume, ensuring the showroom is visually merchandised to an excellent standard, and that the highest levels of customer care and service are given at all times and also manage, motivate and develop the Showroom team to ensure that targets are exceeded.
If you are interested in this role, please email your cover letter and CV to careers@farrow-ball.com

Please view specific job description below:

>> Islington Showroom Manager

Wimbledon - Showroom Assistant (15 hours lucnh cover)

This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing. We are unique in our marketplace and our business is growing. We are looking for candidates who can offer proven customer service skills and are capable of delivering consistently high retailing standards. Weekend working will be required. If you are a Farrow & Ball enthusiast – or believe that you have the potential to become one –please email your CV and a covering letter to careers@farrow-ball.com

Please view specific job description below:

>> London Floating Showroom Assistant

Battersea - Showroom Assistant (22.5 hours a week)

This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing at our Battersea Showroom. We are unique in our marketplace and our business is growing. We are looking for candidates who can offer proven customer service skills and are capable of delivering consistently high retailing standards.

Please view specific job description below:

>> London Floating Showroom Assistant

Full Time London Floating Showroom Assistant (40 hours per week)

This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing. We are unique in our marketplace and our business is growing. We are looking for candidates who can offer proven customer service skills and are capable of delivering consistently high retailing standards. Weekend working will be required. If you are a Farrow & Ball enthusiast – or believe that you have the potential to become one –please email your CV and a covering letter to careers@farrow-ball.com

Please view specific job description below:

>> London Floating Showroom Assistant

Chelsea Showroom Assistant - Part Time (22.5 hours)

This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing at our Chelsea Showroom. We are unique in our marketplace and our business is growing. We are looking for candidates who can offer proven customer service skills and are capable of delivering consistently high retailing standards. Weekend working will be required. If you are a Farrow & Ball enthusiast – or believe that you have the potential to become one –please email your CV and a covering letter to careers@farrow-ball.com.

Please view specific job description below:

>> Chelsea Showroom Assistant

Beaconsfield Showroom Part Time Assistant (15 hours-lunch cover)- FTC 4 months

This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing at our Beaconsfield Showroom. We are unique in our marketplace and our business is growing. We are looking for candidates who can offer proven customer service skills and are capable of delivering consistently high retailing standards. Weekend working will be required. If you are a Farrow & Ball enthusiast – or believe that you have the potential to become one –please email your CV and a covering letter to careers@farrow-ball.com.

Please view specific job description below:

>> Beaconsfield Showroom Assistant

Guildford Assistant Showroom Manager

This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing at our Guildford Showroom.

The duties include but are not restricted to assisting the Showroom Manager in delivering the budgeted sales and profit targets and KPI’s, assisting the Showroom Manager for the day to day operations of the showroom, driving footfall and sales volume, ensuring that the showroom is visually merchandised to an excellent standard and that the highest levels of customer care and service are given at all times.

If you are interested in this vacancy and feel passionate about becoming a part of the Farrow & Ball team, please email your covering letter and CV to careers@farrow-ball.com.

Please view specific job description below:

>> Guilford Assistant Showroom Manager

CURRENT VACANCIES EUROPE



Munich – Part Time Showroom Assistant (15 hours a week)
This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing at our Munich Showroom. We are unique in our marketplace and our business is growing. We are looking for candidates who can offer proven customer service skills and are capable of delivering consistently high retailing standards. If you are a Farrow & Ball enthusiast – or believe that you have the potential to become one –please email your CV and a covering letter to careers@farrow-ball.com.

Please view specific job description below:

>> Assistant Showroom Manager

Hamburg Showroom: 2 x Part Time Showroom Assistant
This is a fantastic opportunity to live out your creative potential and to be involved in the growth of the global brand Farrow & Ball by your cooperation in our new Hamburg showroom. If you have a real passion for colours and want to offer customer service at the highest level, we can offer a rewarding and challenging career in design-oriented sales. We are unique in our market and our company is growing steadily. We are looking for candidates who have experience and qualifications in customer service and can offer a competent, consistent high standard sale. The showroom will open mid-September. If you are interested in this role, please email your CV and cover letter to careers@farrow-ball.com.

Please view specific job description below:

>> Showroom Assistant

Hamburg Showroom: Assistant Showroom Manager
This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing at our new Hamburg Showroom. The duties include but are not restricted to assisting the Showroom Manager in delivering the budgeted sales and profit targets and KPI’s, assisting in the day to day operations of the showroom, driving footfall and sales volume, ensuring that the showroom is visually merchandised to an excellent standard and that the highest levels of customer care and service are given at all times. The showroom will open mid-September. If you are interested in this vacancy and feel passionate about becoming a part of the Farrow & Ball team, please email your covering letter and CV to careers@farrow-ball.com.

Please view specific job description below:

>> Assistant Showroom Manager

Hamburg Showroom: Showroom Manager
The Showroom Manager will need to deliver the budgeted sales and profit targets and KPI’s, take full responsibility for the day to day operations of the showroom, driving footfall and sales volume and ensure that the showroom is visually merchandised to an excellent standard, and that the highest levels of customer care and service are given at all times. The manager will also be responsible motivating and developing the showroom team to ensure that targets are exceeded, amongst other duties. The Showroom will open mid-September but we are looking to recruit the manager sooner. If you are interested in this vacancy, please email your CV and cover letter to careers@farrow-ball.com.

Please view specific job description below:

>> Showroom Manager

Frankfurt Showroom: Part Time Showroom Assistant
This is a fantastic opportunity to live out your creative potential and to be involved in the growth of the global brand Farrow & Ball by your cooperation in Frankfurt showroom.

If you have a real passion for colors and want to offer customer service at the highest level, we can offer a rewarding and challenging career in design-oriented sales.
We are unique in our market and our company is growing steadily. We are looking for candidates who have experience and qualifications in customer service and can offer a competent, consistent high standard sale.

Please view specific job description below:

>> Part Time Showroom Assistant

CURRENT VACANCIES NORTH AMERICA



Design Channel Account Manager

The purpose of this role is to assist in the management and development of the sales of Farrow & Ball products in the USA through Lee Jofa and to the trade channel,this role will therefore be travelling around the East coast of the USA, and the mid-west. The Design Channel Account Manager will represent Farrow & Ball as a brand ambassador to the Architect and Designer community, while driving specifications of Farrow & Ball products, supporting holding a “hard spec” approach at job site. The role will facilitate operational efficiency and achievement of sales plan, account management & development, training on brand & product specifics, marketing activity coordination, and ensuring all Farrow & Ball display and brand touch points follow brand standards.

Please view specific job description below:

>> Design Channel Account Manager

Lead Sales Associate – Washington Showroom

This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing at our Washington Showroom. We are unique in our marketplace and our business is growing. We are looking for candidates who can offer proven customer service skills and are capable of delivering consistently high retailing standards.

If you are a Farrow & Ball enthusiast – or believe that you have the potential to become one –please email your CV and a covering letter to careers@farrow-ball.com.:

>> Lead Sales Associate- Washington Showroom

Regional Pro Sales Manager- USA Based

The position of Regional Pro Sales Manager is responsible for driving and building selling efforts of all Farrow & Ball products to multiple end-user segments within NY, CT and NJ. They will be working directly with Architects and Designers on brand engagement and driving the Farrow & Ball specifications through to Residential Re-painters/Contractors, remodelers and property management companies.
To find out more or apply for this role, please email careers@farrow-ball.com.


Please view specific job description below:

>> Regional Pro Sales Manager - USA Based

Assistant Showroom Manager – Los Angeles Showroom:

This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing at our Los Angeles Showroom. We are unique in our marketplace and our business is growing. We are looking for candidates who can offer proven customer service skills and are capable of delivering consistently high retailing standards.
If you are a Farrow & Ball enthusiast – or believe that you have the potential to become one –please email your CV and a covering letter to careers@farrow-ball.com.

Please view specific job description below:

>>Assistant Showroom Manager

Upper East Side (New York) – Assistant Showroom Manager

This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing at one of our New York Showroom.
The main duties of the Assistant Showroom Manager include maintaining the day-to-day running of the Showroom in the absence of the Showroom Manager.
In terms of brand image the Assistant Showroom Manager is responsible for maintaining the Farrow & Ball image to the highest standards, ensuring the showroom is impeccable. He/she must deliver exceptional customer service, meet sales targets, take responsibility for the daily banking and reconciliation, work with the regional sales manager in developing and executing a successful marketing calendar. This is an outline of the job responsibilities, the role will also include other duties. If you are interested in this vacancy, please hand your resume and cover letter in to the showroom or email it to carees@farrow-ball.com.

Please view specific job description below:

>>New York Upper East Side Assistant Showroom Manager

Greenwich Showroom: Assistant Showroom Manager

This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand.
If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing our Greenwich Showroom.
The main duties of the Assistant Showroom Manager include maintaining the day-to-day running of the Showroom in the absence of the Showroom Manager.
In terms of brand image the Assistant Showroom Manager is responsible for maintaining the Farrow & Ball image to the highest standards, ensuring the showroom is impeccable. He/she must deliver exceptional customer service, meet sales targets, take responsibility for the daily banking and reconciliation, work with the regional sales manager in developing and executing a successful marketing calendar. This is an outline of the job responsibilities, the role will also include other duties.
If you are interested in this vacancy, please hand your resume and cover letter in to the showroom or email it to carees@farrow-ball.com.


>> Greenwich Assistant Showroom Manager

CANADIAN VACANCIES



There are currently no vacancies in this region.